The support provided for older versions is literally the newest version of the app. I realize this isn't always an easy thing to do I've been fairly conservative about the minimum OS requirements, but sometimes they just need to be updated. If your computer is too old to run a version of Windows that can run the latest version of Paint.NET then you will need to upgrade your computer. If your OS is too old to run the latest version of the app then you need to update your OS. If you "can't" or "won't" install the latest version, or you think you're an exception, or you have "opinions" about "updates", then that's just too bad, we need to be respectful of other people's time. Sorry, but this really is non-negotiable - if you refuse to install the latest version, we will not help you and your post will be closed. Make sure "Automatically check for updates when starts" is checked It's the gear icon at the top right of the main window.Ĥ. Here's how to make sure you're up-to-date:Ģ. If you're using the Microsoft Store version of the app, rest easy, you've already got the latest version (plus or minus 48 hours, usually). Many bugs are often fixed in newer updates, so it's easier if we're all on the same page. It's very simple for you to do, and it avoids spending a whole bunch of other people's time while we figure out that the real problem is that you haven't installed the latest update. If you're about to make a post here in Troubleshooting, and you don't have the latest version of the app, STOP. We've been getting a lot of questions and "bug reports" lately that are easily solved by just installing the latest version of the app.
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